Shillong, Aug 25: [24]7.ai based in Umsawli, New Shillong Township, has announced three new community development programmes, on Friday.
The programmes are skilling youths to access job opportunities in BPO sector (project Udaan), providing vocational skills to women and setting up of toilets (project Nirmalya) in government schools.
Chief Minister Conrad Sangma launched the programmes.
The focus is on skilling 100 youths with the required skill sets to access job opportunities in the BPO sector. The women empowerment programmes will equip local women with vocational skills and project Nirmalya is to set up around 50 clean and portable toilets in government schools.
[2417 ai, a global leader in intent-driven customer solutions and contact center services, was the first to set up international BPO operations in Shillong two years ago and has since expanded operations to offer both direct and indirect employment opportunities for youth across the state. [2417 ai aims to be an employer of choice, with a commitment to providing local talent with a unique opportunity to work for global Fortune 500 companies while still living in their home state. It has invested in creating a 25,000 sq. ft. facility at Shillong Technology Park and has engaged with young talent to shape them into successful professionals.The company is looking at further investing in Meghalaya through its Corporate Social Responsibility (CSR) initiatives under the [24]7 ai Foundation. As part of its ambition to put Meghalaya on the global IT/ITES map, the company will invest in creating an eco-system of industry-ready BPO professionals. As part of the skilling initiative, Project Udaan, local youth will gain expertise in harnessing new technology, enabling them to be job ready and elevate customer experience in the BPO sector.
The youth will be put through an intensive 20-day training programme, which will leverage [24]7.ai’s in-house training expertise in the BPO sector to equip them to be industry ready and enable financial independence. The curriculum is tailored to offer individualised feedback and will help address the language barriers that the youth from underprivileged communities may face.
The certificate awarded at the end of the training period will enhance employability, including at [24]7.ai, where they will be offered roles on passing the requisite criteria and tests.
In addition, [24]7.ai also extends its support to women through its empowerment initiatives. By offering training in diverse fields, such as Tally, office administration, desktop publishing. driving, tailoring, and beautician services, the company is working towards promoting women’s economic independence in Meghalaya.
The third initiative project Nirmalya seeks to address the pressing issue of children dropping out of government schools due to the lack of proper sanitation facilities.
By constructing portable clean toilets for students, the project aims to create a conducive learning environment. Currently, 14 toilets have been installed across 5 schools. [24]7.ai aspires to raise this number to around 50 toilets by the end of the fiscal year.
Speaking on the initiatives, the chief minister said, “We are delighted to witness the impact that [24]7.ai is trying to bring about in Meghalaya. Their commitment to multiple community development projects that aim to empower our young men and women to be skilled and offer school children a better and cleaner environment is truly commendable. Through programmes like project Udaan’ the youth skill development initiative, and women skilling projects, [2417.ai is making a tangible difference in the lives of our youth, equipping them with essential skills for a brighter future. We value their collaborative approach and look forward to furthering our partnership in driving positive change and building a stronger Meghalaya together.”
Expressing the company’s dedication to community development, Nina Nair, SVP and HRD Head, India & Americas, [24]7.ai and member of the [24]7.ai Foundation said, “Our journey in Meghalaya has been rapid. We now want to bring in transformative changes by bridging the talent and unemployment gap through which we can unlock a wealth of untapped potential and foster a generation that can adapt, innovate, and contribute meaningfully to the state’s workforce. Our aim is to provide quality education and vocational training to empower youth and women to foster sustainable economic growth. Project Nirmalya’ is to provide proper sanitation facilities at schools for the girl child. We thank the chief minister and his team for their support and hope that we can contribute positively to the continued development and welfare of the state of Meghalaya ”
[24]7 ai acknowledged the crucial role of government support in community development. The company has received subsidised rental for training infrastructure for the youth skilling programme from the Meghalaya government, further reinforcing their collaborative approach towards uplifting the community.The company runs several initiatives for CSR under the [24]7.ai Foundation pan India.
